Sofa Club brand imagery
Sofa Club logo

From £20M To £80M, With A Store That Kept Pace At Every Stage

Sofa Club brand imagery
Sofa Club logo

From £20M To £80M, With A Store That Kept Pace At Every Stage

Sofa Club brand imagery
Sofa Club logo

From £20M To £80M, With A Store That Kept Pace At Every Stage

Sofa Club was an 8-figure business running on a site built around discounts. The brand was moving upmarket and needed a store that looked the part and could sell a four-figure sofa to someone who had never sat on it.

Sofa Club was an 8-figure business running on a site built around discounts. The brand was moving upmarket and needed a store that looked the part and could sell a four-figure sofa to someone who had never sat on it.

CRO

Shopify Management

UI/UX Design

Shopify Development

Sofa Club Shopify store designed by That Works
Sofa Club Shopify store designed by That Works

Two redesigns, each tied to a step in the business

Two redesigns, each tied to a step in the business

Two redesigns, each tied to a step in the business

Sofa Club came to us as a £20M business with plans to grow well past it. The brand was repositioning as fashion for your home, but the site still sold on discounts, with a design that predated the new identity.

The first build moved Sofa Club onto Shopify 2.0 and launched the new identity. We worked with their branding team so the site and the brand went live together, and connected the store to the systems it shares with the showrooms.

A significant round of outside investment then moved the brand up a tier, and a second redesign followed. Every feature in it went live as a split test first, so each change earned its place on the site with data behind it.

Sofa Club Shopify store on desktop
Sofa Club Shopify store page
Sofa Club Shopify store page
Sofa Club Shopify store on desktop

Doing the showroom’s job on the page

Doing the showroom’s job on the page

Doing the showroom’s job on the page

Doing the showroom’s job on the page

A sofa bought online is a four-figure purchase made without sitting on it. Each doubt a showroom would settle in person needs an answer on the page where it comes up, so we started from the offer and the messaging that answer those doubts, then designed and built the pages around them.

Fabric, size, price and delivery are the doubts that stop the sale. Free swatches arrive next day, and product pages show a 360° spin, AR and dimensions. Collection cards carry the price, monthly finance and a delivery date before anyone clicks in. Shoppers who still want to sit on one first are pointed to the nearest showroom.

Sofa Club brand imagery
Sofa Club Shopify store page
Sofa Club Shopify store page
Sofa Club logo
Sofa Club logo
“That Works have been with us for years and have been a huge part of where we've got to today. Scaling from 20m to 80m. The team is super dialled in and they just understand our brand perfectly.”
“That Works have been with us for years and have been a huge part of where we've got to today. Scaling from 20m to 80m. The team is super dialled in and they just understand our brand perfectly.”
“That Works have been with us for years and have been a huge part of where we've got to today. Scaling from 20m to 80m. The team is super dialled in and they just understand our brand perfectly.”
Leigh Rose, Director, Sofa Club
Leigh Rose, Director, Sofa Club

Leigh Rose

Director, Sofa Club

Sofa Club product
Sofa Club product
Success stories

The stores behind the numbers.

Over a billion in revenue has gone through stores we’ve built and optimised. Here’s how some of them got there.

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