They’d seen our work elsewhere and already knew we understood conversion rate optimisation like the back of our paw. After an initial audit, it was clear their existing site wasn’t going to scale — so we rebuilt everything from scratch. Starting with a fully restructured Shopify 2.0 theme, we engineered the new site around key performance goals: improving add-to-cart rate, reducing checkout friction, and nudging up average order value. The UX was simplified, site speed was significantly boosted, and the customer journey made smoother at every touchpoint.
We introduced a tailored Shopify Bundles experience, giving customers a much smoother bundle journey while increasing AOV — and ran controlled split tests for in-cart incentives until we landed on the sweet spot between conversion and profitability.